Refund policy
Our Returns & Exchanges Policy at Glamour House Of Hair for individual extensions, closures and frontals is simple. If you don't love your Glamour House of Hair extensions, closure or frontal, simply send it back unused in its original condition within 14days of purchase, and we will issue a full refund or exchange of the product(s).
Individual extensions, closures or frontals received as a return that are not in its original packaging and or that have been used will be returned to you, and no refund will be issued as we cannot resell the product.
If you want to return an individual bundle(s) of extensions(s), closure(s) or frontal(s) for any reason, simply log into your account and submit a return request and ship your product(s) back to us within 14 days from the date that you received your order. You must log in and submit your return request as this is required for all returns and exchanges and will help us expedite and track your request so you'll receive your refund faster.
Once we receive your request and product(s), we will process your refund (minus the cost of shipping and handling) within five business days. Please note that it can take some banks up to 7-10 business days to refund your account. This is a policy that each bank sets for itself.
All wig purchases are FINAL SALE. Due to sanitary reasons no exchanges, returns or refunds will be accepted on any wig purchase. For all questions concerning wigs, please email info@glamourhouseofhair.com
NOTICE: Credit card fraud WILL NOT be tolerated by GLAMOUR HOUSE OF HAIR. It results in lost revenue for us. We will not tolerate false charge backs. We will litigate in a civil court of law for an item that has been received by the buyer and promptly charged back to their credit card.This is FRAUD and we will seek litigation aggressively.As you are entering into unilateral contract and by purchasing, you agree to purchase in good faith by the terms of the agreement. Charge backs and errors on the part of the buyer are considered a personal attack and therefore we will litigate for time lost, personnel overtime, full unit price, legal fees, research fees, and revenues lost due to down time.Communication is the key to a happy outcome, but if a charge back is completed without consideration, it is harmful to both parties involved.GLAMOUR HOUSE OF HAIR wants to make your purchase a great experience, not a legal battle.If a legal issue is pursued, buyer agrees that it will take place in our state of MICHIGAN and governed by MICHIGAN laws. You agree to reimburse GLAMOUR HOUSE OF HAIR for any fees associated therein plus any legal costs.